Dr Mahdiyyah Hoosen Inc
Kindly note: we only provide Services within South Africa, to adults 18 years and older.
Billing Policy
This Billing Policy outlines how Dr Mahdiyyah Hoosen Inc ("we", "us", "our", “The Practice”) deals with its Billing and related services.
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We value our patients and would like to ensure complete transparency regarding medical costs to all clients involved with us.
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The Practice will endeavour to provide you with an accurate cost for any consultation or further treatment which is to be undertaken by a doctor of the Practice. All consultation costs are explicitly displayed on our website at the time of booking.
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Where the Practice becomes aware that the cost estimate is incorrect or estimated costs have been exceeded, the Practice will inform you of this in a timeous manner.
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The Practice does not submit claims directly to medical schemes for consultations, home visits or procedures. You are required to pay the full amount upfront at the time of making your booking online.
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You may submit your invoice to your medical aid scheme for reimbursement however you remain liable for payment should your medical scheme refuse to pay for any part of the account or all of the account.
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It remains the patient’s responsibility to read his/her medical scheme rules. The terms and tariffs applicable to medical scheme patients vary from scheme to scheme, and even from option to option (plan to plan). You must obtain those details from your scheme. If you are concerned about the amounts, you must talk to your scheme.
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By using our services, you acknowledge that the fees charged by the practice may be different from the benefits to be paid by the medical scheme and accept responsibility for any co-payment resulting from the difference between these two amounts.
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If you are unhappy with the amount which your medical scheme will cover for a certain procedure, you may lodge a complaint at the Council for Medical Schemes complaints@medicalschemes.com.
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All outstanding accounts must be paid in full within 30 days from date of service.
Should it be required that the Practice needs to hand your outstanding account to their Attorneys for debt recovery purposes, you will be liable for all fees associated with the debt recovery. We make use of text messages, emails, post and phone calls to inform you of outstanding accounts. You undertake to enquire about your account should you not receive one.
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We reserve the right to update this Billing Policy from time to time.
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Any changes will be communicated via our website or other appropriate channels.
If you have any questions or concerns about this Billing Policy, please contact us at: Dr Mahdiyyah Hoosen Inc. Email: mahdiyyah.hoosen@gmail.com. Phone: 072 800 2051 Address: 29 Klipfontein road, Mowbray. Cape Town. 7700.
BY USING OUR WEBSITE AND/OR MAKING USE OF OUR SERVICES, YOU AGREE TO OUR BILLING POLICY AND TERMS & CONDITIONS. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE OR SERVICES.
Effective date 10 March 2025